We understand that plans change. Here's our cancellation policy.
Orders can be cancelled within 1 hour of placing, if not yet processed for shipment.
Once an order is marked as "Shipped" or "Out for Delivery," cancellation is not possible.
To cancel an order, contact our customer service with your order number and reason for cancellation.
Cancellations within the early window are completely free of charge.
For certain items, a 10% restocking fee may apply if cancellation occurs after initial processing.
Some specialized or custom-ordered items may not be eligible for cancellation.
Refunds for cancelled orders are processed within 5-7 business days after cancellation approval.
Refunds are credited to the original payment method used for the purchase.
Alternatively, cancelled orders may be converted to store credit valid for future purchases.
Subscriptions can be cancelled anytime through your account or by contacting customer service.
Subscriptions are billed monthly or annually. Cancellation takes effect at the end of the current billing period.
There is no grace period for subscription cancellations - they take effect immediately.
Orders may be cancelled due to circumstances beyond our control without penalty.
If a product becomes unavailable after order placement, the order may be cancelled with a full refund.
If prices change significantly after order placement, customers may choose to cancel or proceed with updated pricing.